Warehouse. All ebikes are shipped from our Southern California main warehouse in San Bernardino County.

Email Confirmation. A shipping confirmation email will be sent to the email address attached to your order once the order has shipped.

Shipping Costs. We are pleased to offer completely free shipping on purchases of $100 or more. CIRQ only ships to the contiguous lower 48 states, and the District of Columbia.

Signatures Required.  Shipments above certain value are sent signature required. The shipping carrier is instructed obtain a signature before delivery and should not leave packages unattended.

Addresses We Ship. CIRQ only ships to the contiguous lower 48 states, and the District of Columbia. CIRQ does not ship to APO/FPO/DPO/PO BOX addresses.

Shipping Carriers.  FedEx and UPS are CIRQ’s shipping partner. We’ll ship your order in a single box whenever possible, but we’ll need to send multiple shipments base on the ordered items.

No Responsibility for Loss, Theft, or Damage. CIRQ is not responsible for any lost, stolen, or damaged items due to the actions or inactions of FedEx and UPS.

Refuse Shipments. If you refuse delivery of the order that you asked us to ship to you, CIRQ reserves the right to charge a flat fee of $85 per shipment to partially cover our shipping costs. CIRQ cannot change, intercept, or cancel orders that have already shipped.