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Free standard shipping on orders
Free replacement: Customers may reject a package due to significant shipping damage (functionally affecting usage) or contact customer service for missing and critically damaged parts or other quality-related issues. Our customer service team will help arrange the replacement.
For us to better understand the problem and solve it effectively, photos and/or videos are REQUIRED as evidence.
*Definition of critically damaged items: The main structure of the product is obviously deformed and affects its normal functions in any form.
For non-quality issues, customers may request a product replacement or return within 14 days after receiving the item. A 10% processing fee will be collected, but this fee will be waived if a replacement order is placed. The customer is also responsible for the $150 return shipping cost.
CirQ will provide a return shipping label for an approved return, and the designated carrier will pick up the return package. The customer may also choose self-return or arrange the return shipment independently.
Please Note: If a customer arranges the return shipment independently, it is their responsibility to ensure the shipment's safety. Signature confirmation is required, and additional shipping insurance is highly recommended. CirQ is not responsible for any damage, loss, or other shipping-related incidents.
All refunds will be issued to the original payment method.
If you refuse delivery of an order, CirQ reserves the right to charge a flat fee of $150 per shipment and a 10% re-packing fee. CirQ cannot change, intercept, or cancel orders that have already been shipped.
Due to return shipping carrier restrictions, battery purchases are non-returnable. High-capacity lithium-ion battery shipping restrictions prohibit consumers from returning batteries via standard shipping carriers.
For a claim related to shipping damages, you must present pictures of the damaged product at the time of delivery. Please request a Return and Exchange Authorization (RMA form) from customer support.
Once the return and exchange authorization is issued, we will email you an RMA number and return instructions. You must have the RMA number when shipping back the returned unit.
For any other questions, please contact CirQ Bikes via our Contact Form.
Visit our FAQs page to find answers to common questions.
We are available Monday to Friday 9am-5pm PST.
Want to get in touch with our teams? Visit our contact page to send us a message.
Up to 20 MPH On Throttle. Up to 28 MPH On Pedal Assist
1200W Peak, 750W Sustained
Up to 50 Miles on Throttle, Up to 65 Miles on Pedal Assist
CirQ offers maximum convenience, minimizing assembly errors for a faster and safer riding experience.
BATTERY: | Removable Lithium-ion 52V 16.8Ah, 873 Wh, Weight 11 lbs | RANGE: | Up to 50 Miles on Throttle, Up to 65 Miles on Pedal Assist |
MOTOR: | 750W Sustained | PAYLOAD CAPACITY: | Up to 400 lbs |
CONTROLLER: | 52V 25A | REAR RACK PAYLOAD: | Up to 55 lbs |
CHARGER: | Come with 3A Fast Charger | CHARGING TIME: | 5 - 6 Hours |
WEIGHT: | 80 lbs includes Battery | PEDAL ASSIST: | 5 Levels |
DISPLAY: | LCD Display |
SPEED: | Up to 20 MPH On Throttle. Up to 28 MPH On Pedal Assist | SENSORS: | Speed Sensor |
BRAKES: | Tektro Hydraulic Disc Brakes | LIGHTS: | Front Light, Tail Light |
CLASSIFICATION: | Up to Class 3 | FRAME: | 6061 Aluminum Alloy |
FORK: | RST GUIDE Suspension Fork with Lockout | TIRES: | 26" x 4" Reflective Puncture Resistant |
SADDLE: | Sport Soft Comfortable | PEDALS: | Aluminum Alloy With Reflector |
THROTTLE: | Throttle on demand, Left Side | SHIFT LEVER: | Shimano SL - M315, 8 Speed |
DERAILLEUR: | Shimano ALTUS RD - M370 - SGS, 9 Speed | SPOKES: | Stainless steel, 13G front, 12G rear |
CASSETTE: | Shimano MF - TZ500 - 7 | CHAIN: | KMC Professional 8 - Speed Chain |
KICKSTAND: | Aluminum Alloy, Rear Mount |
Pre-assembled eBike | x1 |
Battery Pack | x1 |
Battery Charger | x1 |
16 In 1 Bike Tool Kit | x1 |
Pedals | x2 |
Pre-installed Display | x1 |
User’s Manual | x1 |
Free replacement: Customers may reject a package due to significant shipping damage (functionally affecting usage) or contact customer service for missing and critically damaged parts or other quality-related issues. Our customer service team will help arrange the replacement.
For us to better understand the problem and solve it effectively, photos and/or videos are REQUIRED as evidence.
*Definition of critically damaged items: The main structure of the product is obviously deformed and affects its normal functions in any form.
For non-quality issues, customers may request a product replacement or return within 14 days after receiving the item. A 10% processing fee will be collected, but this fee will be waived if a replacement order is placed. The customer is also responsible for the $150 return shipping cost.
CirQ will provide a return shipping label for an approved return, and the designated carrier will pick up the return package. The customer may also choose self-return or arrange the return shipment independently.
Please Note: If a customer arranges the return shipment independently, it is their responsibility to ensure the shipment's safety. Signature confirmation is required, and additional shipping insurance is highly recommended. CirQ is not responsible for any damage, loss, or other shipping-related incidents.
All refunds will be issued to the original payment method.
If you refuse delivery of an order, CirQ reserves the right to charge a flat fee of $150 per shipment and a 10% re-packing fee. CirQ cannot change, intercept, or cancel orders that have already been shipped.
Due to return shipping carrier restrictions, battery purchases are non-returnable. High-capacity lithium-ion battery shipping restrictions prohibit consumers from returning batteries via standard shipping carriers.
For a claim related to shipping damages, you must present pictures of the damaged product at the time of delivery. Please request a Return and Exchange Authorization (RMA form) from customer support.
Once the return and exchange authorization is issued, we will email you an RMA number and return instructions. You must have the RMA number when shipping back the returned unit.
For any other questions, please contact CirQ Bikes via our Contact Form.
This colorful screen provides various functions and displays dozens of pieces of cycling information. It is equipped with a USB charging port and a code-based electronic lock system. Additionally, this display can automatically turn on the headlight with a built-in light sensor.
The RST GUIDE premium front suspension folk have 60mm travel with Lockouts, it designed for an unrivaled ride experience. Enjoy a smooth and stable journey, whether you're on your daily commute, exploring off-road trails, or blazing new paths on rugged surfaces.
The high-density cells are delivering a high-capacity and long-lasting power source that won’t let you down. It provides reliable power to the motor, to meet your expectation for a relatively mild ride. The removable design allows quick and easy battery replacement for an ultra-long range.
This Bafang 500W hub motor boosts a peak power of 750W and delivers 65 Nm of torque. It stands as one of the fat tire bike’s best companions, offering great power and improved efficiency.
Indulge in superior braking with the hydraulic disc brake system. Elevate your stopping experience with increased power, precise modulation, consistent performance, minimal maintenance, and a comfortably responsive lever feel.
Rugged reflective strips equipped fat tires are standard for all CirQ ebikes, these high-quality fat tires help you tackle any terrain, whether you are cruising around town, hitting the trails, or exploring new paths.
This bike is a big size dude, so comfortable to ride. Definitely a worth buy
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Take 20% off your first order
Enter the code below at checkout to get 20% off your first order