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Free standard shipping on orders
Free replacement: Customers may reject a package due to significant shipping damage (functionally affecting usage) or contact customer service for missing and critically damaged parts or other quality-related issues. Our customer service team will help arrange the replacement.
For us to better understand the problem and solve it effectively, photos and/or videos are REQUIRED as evidence.
*Definition of critically damaged items: The main structure of the product is obviously deformed and affects its normal functions in any form.
For non-quality issues, customers may request a product replacement or return within 14 days after receiving the item. A 10% processing fee will be collected, but this fee will be waived if a replacement order is placed. The customer is also responsible for the $150 return shipping cost.
CirQ will provide a return shipping label for an approved return, and the designated carrier will pick up the return package. The customer may also choose self-return or arrange the return shipment independently.
Please Note: If a customer arranges the return shipment independently, it is their responsibility to ensure the shipment's safety. Signature confirmation is required, and additional shipping insurance is highly recommended. CirQ is not responsible for any damage, loss, or other shipping-related incidents.
All refunds will be issued to the original payment method.
If you refuse delivery of an order, CirQ reserves the right to charge a flat fee of $150 per shipment and a 10% re-packing fee. CirQ cannot change, intercept, or cancel orders that have already been shipped.
Due to return shipping carrier restrictions, battery purchases are non-returnable. High-capacity lithium-ion battery shipping restrictions prohibit consumers from returning batteries via standard shipping carriers.
For a claim related to shipping damages, you must present pictures of the damaged product at the time of delivery. Please request a Return and Exchange Authorization (RMA form) from customer support.
Once the return and exchange authorization is issued, we will email you an RMA number and return instructions. You must have the RMA number when shipping back the returned unit.
For any other questions, please contact CirQ Bikes via our Contact Form.
Visit our FAQs page to find answers to common questions.
We are available Monday to Friday 9am-5pm PST.
Want to get in touch with our teams? Visit our contact page to send us a message.
Up to 20 MPH
1300W Peak, 1000W Sustained, 160Nm Torque
Up to 30 Miles on Throttle, Up to 45 Miles on Pedal Assist
CirQ offers maximum convenience, minimizing assembly errors for a faster and safer riding experience. CirQ XM - 1000 is a powerhouse among electric bikes. With a peak performance of 1300W.
BATTERY: | Removable Lithium-ion 48V 14.5Ah, 696Wh, LG Cells, Weight 9 lbs | RANGE: | Up to 30 Miles on Throttle, Up to 45 Miles on Pedal Assist |
MOTOR: | 48V 1000W | PAYLOAD CAPACITY: | Up to 350 lbs |
CONTROLLER: | Color LCD Display, with a USB Charging Port | REAR RACK PAYLOAD: | Up to 55 lbs |
CHARGER: | Come with 3A Fast Charger | CHARGING TIME: | Around 5 Hours |
WEIGHT: | 77 lbs includes Battery | PEDAL ASSIST: | 5 Levels |
DISPLAY: | Color LCD Display, with a USB Charging Port |
SPEED: | Up to 20 MPH on Throttle. Up To 28 MPH on Pedal Assist | SENSORS: | Torque Sensor |
BRAKES: | Tektro Hydraulic Disc Brakes | LIGHTS: | Rechargeable Bike Light, Tail Light |
CLASSIFICATION: | Up to Class 3 | FRAME: | 6061 Aluminum Alloy |
FORK: | RockShox Aluminum Suspension Fork with Lockout | TIRES: | 26" x 4" Reflective Puncture Resistant |
SADDLE: | Sport Soft Comfortable | PEDALS: | Aluminum Alloy With Reflector |
THROTTLE: | Throttle on demand, Left Side | SHIFT LEVER: | SRAM 9 Speed |
DERAILLEUR: | SRAM 9 Speed | SPOKES: | Stainless steel, 13G |
CASSETTE: | CS - A5 | CHAIN: | KMC e9 Sport |
KICKSTAND: | Aluminum Alloy, Rear Mount |
Pre-assembled eBike | x1 |
Battery Pack | x1 |
Battery Charger | x1 |
16 In 1 Bike Tool Kit | x1 |
Pedals | x2 |
Pre-installed Display | x1 |
User’s Manual | x1 |
Free replacement: Customers may reject a package due to significant shipping damage (functionally affecting usage) or contact customer service for missing and critically damaged parts or other quality-related issues. Our customer service team will help arrange the replacement.
For us to better understand the problem and solve it effectively, photos and/or videos are REQUIRED as evidence.
*Definition of critically damaged items: The main structure of the product is obviously deformed and affects its normal functions in any form.
For non-quality issues, customers may request a product replacement or return within 14 days after receiving the item. A 10% processing fee will be collected, but this fee will be waived if a replacement order is placed. The customer is also responsible for the $150 return shipping cost.
CirQ will provide a return shipping label for an approved return, and the designated carrier will pick up the return package. The customer may also choose self-return or arrange the return shipment independently.
Please Note: If a customer arranges the return shipment independently, it is their responsibility to ensure the shipment's safety. Signature confirmation is required, and additional shipping insurance is highly recommended. CirQ is not responsible for any damage, loss, or other shipping-related incidents.
All refunds will be issued to the original payment method.
If you refuse delivery of an order, CirQ reserves the right to charge a flat fee of $150 per shipment and a 10% re-packing fee. CirQ cannot change, intercept, or cancel orders that have already been shipped.
Due to return shipping carrier restrictions, battery purchases are non-returnable. High-capacity lithium-ion battery shipping restrictions prohibit consumers from returning batteries via standard shipping carriers.
For a claim related to shipping damages, you must present pictures of the damaged product at the time of delivery. Please request a Return and Exchange Authorization (RMA form) from customer support.
Once the return and exchange authorization is issued, we will email you an RMA number and return instructions. You must have the RMA number when shipping back the returned unit.
For any other questions, please contact CirQ Bikes via our Contact Form.
The premier feature shows your speed, battery level, miles and pedal assist level intuitively. Gather all the information on one screen.
RockShox Bluto RL front suspension is a high - end front suspension folk. The Proven Motion Control™ damper featuring low speed compression adjust to lockout with external rebound adjust. Bottomless tokens and SAG gradients make it even better.
The high - density cells are delivering a high - capacity and long - lasting power source that won’t let you down. It provides reliable power to the motor, to meet your expectation for a relatively mild ride. The removable design allows quick and easy battery replacement for an ultra - long range.
This 1000W mid - drive beast offers 1300W peak power, and torque of 160 Nm, about two times of a 750W 85 Nm hub motor. This CirQ’s Bafang motor provides powerful acceleration and excellent hill - climbing ability. Note: Due to the power of the motor, to shift gears, rider has to stop the motor by using the brake, adjust the gears in one go. Then start riding again softly, to avoid chain damage or breakage.
Tektro hydraulic disc brakes offer increased stopping power, improved modulation, consistent performance, lower maintenance, and a more comfortable lever feel.
Rugged reflective strips equipped fat tires are standard for all CirQ ebikes, these high - quality fat tires help you tackle any terrain, whether you are cruising around town, hitting the trails, or exploring new paths.
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Take 20% off your first order
Enter the code below at checkout to get 20% off your first order